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DPDP ACT 2023 COMPLIANT
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Section 8(10) Disclosure

Designated Grievance Redressal Officer

Statutory Publication under Section 8(10) of the DPDP Act 2023 & IT Rules

Appointed Grievance Redressal Officer

Officer Name: Dr. B. Raghuveer

Designation: Chief Organizing Secretary & Data Protection Officer

Institution: Gandhi Medical College, Hyderabad (Estd. 1954)

Dedicated Email: grievance@aegisgmc.org

Secondary Support: support@aegisgmc.org

Physical Postal Address: Organizing Secretariat, Gandhi Medical College & Hospital, Musheerabad, Secunderabad, Telangana 500003, India

STATUTORY 30-DAY RESOLUTION SLA

Grievance Redressal Procedure & SLA Commitment

  1. Submission: Email your grievance or data rights request to grievance@aegisgmc.org with your name, phone number, and Order/Badge ID.
  2. Acknowledgment: You will receive a written acknowledgment with a reference ticket within 48 hours.
  3. Resolution: The Grievance Officer will investigate the matter and provide a formal resolution within our statutory 30-day response SLA.
  4. Appeals: If you are not satisfied with the resolution, Section 13(3) guarantees your statutory right to escalate the matter to the Data Protection Board of India (DPBI).